Project Introduction

Since 1995, the launch of the National Health Insurance program, the Bureau of National Health Insurance (BNHI) of Taiwan is on a mission to ensure a high availability of high quality health services to all Taiwanese citizens and residents. To meet these demands of a fraud-free, time and cost efficient, and high customer satisfaction program, TECO’s mission is to maximize the benefits of the existing health program as well as to equip BNHI and Taiwan's medical industry players with advanced technology and services for a faster, more convenient, and secure user experience for the insured healthcare card holders.

The new healthcare cards completely replace the old paper cards. The new smart cards consolidate functions of four different vouchers, including the regular paper card, the Children's Health Handbook, the Prenatal Exam Handbook and the Catastrophic Illness Certificate. To the card holder, it is two cards and two handbooks all-in-one, and also a great convenience: not having to renew the card every six visits. To the healthcare providers (medical institutions), proof of identification is faster and accurate and transactions are more efficient, allowing them to focus on their core services instead of administrative work.  To the Bureau of National Health Insurance, information became highly manageable and timely, and fraud is drastically reduced.

The Taiwan Healthcare Card Project, with TECO as the prime contractor, is perceived as a major milestone and revolution in Taiwan’s health industry.  It has also gained great international recognition, both in the smart card industry as the largest Java card project in the world, and in the health industry as the largest health smart card (microcontroller-based) initiative in the world.  On the average 50 delegations from all over the world visit us every year since 2003.  It is a major reason why Taiwan is considered to have the world leading e-government.